Support only covers the advertised features of the products. You are allowed to customize my products for your use if you have the necessary HTML/PHP/CSS skills, but I cannot offer free help with that. Showing/hiding/rearranging part, changing colors and paddings and so on – I might ignore such requests.
I am available for paid customizations however. Keep in mind though that standard hourly rates will apply. So customizations can get expensive compared to the price of the products. If it takes two hours to discuss and make certain changes, that will cost you $100,–, even if the customization was done for a $8,– product.